F.A.Q

How does the subscription work?

Very similar to how a Netflix or magazine subscription works. You pay for the subscription upfront and you receive the service of the application. The benefit of a subscription is that we can guarantee to always provide you with the latest content, features and bug fixes.

How does the pre-order work?

The pre-order guarantees you 12 months of access to EasyAnatomy at a discounted rate of $120 USD ($10/month) pre-paid up front, which is 66% off what the regular subscription rate will be once we officially launch in August. If you renew for a second year, you’ll get it for 30% of the regular price.  Your pre-order also gives you access to the Beta version of EasyAnatomy right away.

Your subscription will start on September 1st 2016.

Are languages other than English available?

For now, EasyAnatomy is only available in English. However we plan on bringing it other languages in time.

In the future will you cover equine/feline/bovine etc.?

Yes, we’re planning to cover other animals using our process of converting MRI scans to 3D models.

Do you have plans for feature x, y, or z?

We have a lot of features in store that we’re excited about but aren’t ready to reveal yet. We also love hearing about features our users want, so feel free to contact us and tell us what you want to see!

When does the pre-order offer end?

We don’t have a specific end date yet, but sometime in August. You’ll want to ensure you pre-order now to get the discounted rate!

Supported Devices / Platforms

EasyAnatomy will run on:

  • OS X Yosemite/Windows 7 or higher, min. 2GHz Core i5, 1 GB graphics RAM, 8GB RAM
  • iPad Pro, iPad Air, iPad Mini 2, iPhone 5S or newer, running iOS 8 and higher
  • Android support is coming before Christmas – stay tuned!

EasyAnatomy may run on hardware and operating systems older than the above, however we cannot make guarantees.

Is my subscription limited to using the app on just one device?

No, your subscription gives you access to EasyAnatomy from any of the devices we support. All your notes and progress are stored on the cloud so you pick up where you left off when you switch devices.

Can I share a subscription with my friends/family?

Unfortunately no. Our servers block incoming connections from the same account, so you can only be logged into your account on one device at a time. In addition, there are several features which are unique to your account: sign-in, your quiz progress and personalized settings, notes and annotations.

Can I buy a subscription as a gift?

Absolutely! Just enter the email address of the person you want to give EasyAnatomy to, and they will receive notification of your gift including instructions for signing up and using EasyAnatomy.

Is your online payment system secure?

Yes, purchases are processed through Stripe’s trusted payment platform, and our form is secured using an online commerce standard SSL certificate.

Do you give refunds?

Payments are non-refundable.

Will my subscription automatically renew?

Yes, at the end of your subscription it will automatically renew for another 12 months (at the reduced rate of $252 US/year), unless you contact us to cancel your subscription before the renewal date.

My question isn’t listed here!

Feel free to drop us a line and we’ll get back to you!